Consultant
Data Center Network Operations Engineer THE POSITION As Network Specialist you will work with architecture, planning, implementation, troubleshooting and issue resolution of existing and future network infrastructures to deliver best-in-class network performance.
The infrastructure includes network CISCO-ACI, LAN/WAN (switches, routers), WLAN.
Here are some examples of what you will be doing:
Data Center hands-on work (installation, configuration, commissioning and decommissioning) Provide engineering support to manage the network infrastructure including technical requirements, analysis and implementation of DC-LAN, LAN, WLAN, SD-WAN.
Install, configure, administer and maintain all Cisco Network switches and routers.
Provide level-1/2 network support including system monitoring and troubleshooting to resolve issues.
Engineer, document and implement DC-LAN, WAN and WLAN solutions.
Analyze existing operations and make recommendations for the improvement and growth of the infrastructure and IT global systems.
Provide input to approve purchase of supplier equipment per standards.
Manage technology vendors and partners.
Participate in system acceptance testing and change management process.
QUALIFICATIONS Bachelor s Degree (or equivalent experience) in Computer Sciences, Systems Engineering or related major.
CCNP certification or equivalent is a plus.
CISCO ACI not mandatory, but definitely a plus Advanced experience with multivendor global enterprise environment and hand-on complex Data Center tasks.
Advanced experience and understanding of OSI or TCP/IP model.
Advanced experience and understanding of dynamic routing (BGP and OSPF).
Working experience and understanding in some of the following technical areas:
Networking Protocols/Services BGP, OSPF, IPsec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS, VoIP, SIP, VPLS, QoS, T1, DS3, Ethernet, and Cisco ACI.
Excellent technical abilities and working experience of Cisco network infrastructure.
Excellent skills in English, both oral and written, are essential to perform this work as part of a global company.
To be successful in the role, you must be a problem solver, self-starter, work with limited supervision, a team player and able to clearly communicate with other team members, management and user community and effectively work with external vendors and technology partners.
You have strong interpersonal and communication skills and the ability to work effectivity with a wide range of constituencies to communicate technical information and non-technical personnel.
To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations orL3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Why Join Us:
At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career.
You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career.
HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.
We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities.
Our people take pride in their enthusiasm and commitment to go beyond.
And we celebrate this collective pride.
Below are few of the benefits and perks:
Global careers and mobility A flexible (remote) working environment with work-life balance Great opportunities to make the role your own, upskill yourself and get involved with exciting projects Total Wellbeing is our focus.
Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks - Engagement Champion to name a few Recommended Skills Architecture Border Gateway Protocol Change Management Cisco Cisco Certified Network Professional Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
The infrastructure includes network CISCO-ACI, LAN/WAN (switches, routers), WLAN.
Here are some examples of what you will be doing:
Data Center hands-on work (installation, configuration, commissioning and decommissioning) Provide engineering support to manage the network infrastructure including technical requirements, analysis and implementation of DC-LAN, LAN, WLAN, SD-WAN.
Install, configure, administer and maintain all Cisco Network switches and routers.
Provide level-1/2 network support including system monitoring and troubleshooting to resolve issues.
Engineer, document and implement DC-LAN, WAN and WLAN solutions.
Analyze existing operations and make recommendations for the improvement and growth of the infrastructure and IT global systems.
Provide input to approve purchase of supplier equipment per standards.
Manage technology vendors and partners.
Participate in system acceptance testing and change management process.
QUALIFICATIONS Bachelor s Degree (or equivalent experience) in Computer Sciences, Systems Engineering or related major.
CCNP certification or equivalent is a plus.
CISCO ACI not mandatory, but definitely a plus Advanced experience with multivendor global enterprise environment and hand-on complex Data Center tasks.
Advanced experience and understanding of OSI or TCP/IP model.
Advanced experience and understanding of dynamic routing (BGP and OSPF).
Working experience and understanding in some of the following technical areas:
Networking Protocols/Services BGP, OSPF, IPsec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS, VoIP, SIP, VPLS, QoS, T1, DS3, Ethernet, and Cisco ACI.
Excellent technical abilities and working experience of Cisco network infrastructure.
Excellent skills in English, both oral and written, are essential to perform this work as part of a global company.
To be successful in the role, you must be a problem solver, self-starter, work with limited supervision, a team player and able to clearly communicate with other team members, management and user community and effectively work with external vendors and technology partners.
You have strong interpersonal and communication skills and the ability to work effectivity with a wide range of constituencies to communicate technical information and non-technical personnel.
To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
To provide support for on call escalations orL3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Why Join Us:
At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career.
You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career.
HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them - to find greater stability, purpose, and growth both personally and professionally.
We encourage our people to try things differently, provide them with the freedom to explore, opportunities to grown, and experiment while offering intensive training and on-the-job coaching opportunities.
Our people take pride in their enthusiasm and commitment to go beyond.
And we celebrate this collective pride.
Below are few of the benefits and perks:
Global careers and mobility A flexible (remote) working environment with work-life balance Great opportunities to make the role your own, upskill yourself and get involved with exciting projects Total Wellbeing is our focus.
Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks - Engagement Champion to name a few Recommended Skills Architecture Border Gateway Protocol Change Management Cisco Cisco Certified Network Professional Customer Experience Estimated Salary: $20 to $28 per hour based on qualifications.
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